New in Front 12/21/2016

Before you go and enjoy the holidays, here are a few new features we’ve released in Front. We’re also actively working on a new desktop app to fix some email sending issues a few of you have recently reported. We’ll keep you posted as soon as it’s live. 

Forms

You can now build a form (like this) on your website and configure it so messages arrive directly in a Front inbox. The look of the form is also entirely customizable (using CSS). Here is how to set up a form inbox in Front.

Olark integration

Olark is a live chat solution. With the Front + Olark integration you can now send all of your Olark transcripts into Front and keep all of your customer communication in one place.

Chatra integration

With the Front + Chatra integration, you can live chat with your customers directly from Front. In addition, Chatra has developed a plugin where you can view Chatra information about the customer while responding.

Vyte integration

Vyte is a meeting scheduler built for groups. The Vyte + Front integration allows users to quickly schedule meetings with the same participants involved in an email exchange. 

Helpdocs integration

Helpdocs is an easy to use knowledge base tool. With the Front + Helpdocs integration, you can easily access your Help Center articles from your Front plugin and directly paste them into your email.

Privacy shield

We’re excited to announce that we’re now certified under the EU-US Privacy Shield Framework, and have updated our Privacy Policy to reflect this update.

Our roadmap is up to date! Let us know what you’d like us to build in 2017. 

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
login to reply
Like Follow
  • 9 mths agoLast active
  • 638Views
  • 1 Following

Welcome to the Front community!

Whether you're already a Front customer or interested in becoming one, this is your place to come together and discuss the software, register for webinars, and get support from our help center.

If at any point you need assistance, don't hesitate to email us at team@frontapp.com.