Understanding comments

Comments are internal messages you can make on any conversation. Only your team can see comments, so you can discuss the conversation amongst yourselves without having to forward the message around. 

You can also mention a teammate using @mention. This person will then receive a notification, assuming they have their notifications turned on.

Step 1

At the bottom of a thread, you'll see a comment box that says Type your comment...

Step 2

To submit the comment, press enter on your keyboard, and the comment will appear in the thread.

Step 3

As you can see, comments and messages will appear in the thread in chronological order.

To see all comments where you've been mentioned, click on the lightning bolt. 

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  • Is it possible to create a new conversation with an internal colleague without sending them an email (essentially starting a chat)? It seems that comments are only available once an email exists that you would like to comment on.

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  • yes that would be handy

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  • Duncan Roy, apologies for the delayed reply. But, I come with good news for you and Ram.

    We are working on something that we're calling a "comment-only conversation" where you can send chat-like conversations to teammates. We'll be experimenting with it next month. Stay tuned for updates!

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  • how do you mean delayed:-) asking for a function and then 💥it's there...

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  • Ram, Duncan sent the message one month ago. I was apologizing to him 🙂

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  •  Cori that's great to hear, thanks for the update

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  • I have seen Horizontal blue logo G in comments, may I know where I can register for that account? 

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