Deleting conversations from Front
There may come a time where you have a private conversation that you need deleted permanently. Whether the email contains sensitive HR-related information, or company bank-related documents, it's possible that you wouldn't want others to accidentally see these emails. In those cases, we understand the need to permanently delete conversations.
Select the i on the top right of the email subject line.
A window will appear where you can copy the Conversation ID. Select Copy.
Send an email to firstname.lastname@example.org with this Conversation ID, adding who the message was From, and ask us to delete this conversation.