How to filter my messages
Front allows you to filter your messages in three ways. Use the tabs at the top of the second window pane to filter your inbox by unassigned, open, or all.
- Unassigned - emails that are unassigned and have not been replied to. No one has taken ownership of these emails. This option only appears in your team inboxes.
- Open - emails that have not archived.
- All - all emails including unassigned, replied to, assigned to, open and archived.
Hi Cory, can you please add my vote to add an "unreplied" filter? If we had looked at a customer email, and then added a "delay" to look at it again, at a certain point it becomes very hard to tell which things in the inbox still need a response and which are just timed items coming back.
Also: is "unread" unread by us or by customer, or both?Reply