Individual contacts and team contacts
Within your Contact Manager, you have individual contacts and team contacts. As it sounds, individual contacts are private to you, and team contacts are shared amongst your team.
When you connect an individual inbox with Front, your individual contacts are kept separate from your team. Create and edit your private contacts under Individual Contacts in Front’s Contact Manager — and when someone emails you, new contacts are added there automatically.
If you’re using Teams to manage multiple workspacesin Front, contacts are handled separately. Choose the Team you’re looking for in the side panel of the Contact Manager to view, edit, or create contacts and contact groups for that specific Team.
Things to know
- If you only have one Team, you will only see one Team in the first pane.
- There's no way to migrate contacts from one Team to another Team.
- For those previously using Front before individual contacts and team contacts were established, all of your contact groups will be migrated to your first Team.