How to enable and use the Shopify integration

Like other integrations, you need to be an admin in order to enable the Shopify integration.

The Shopify integration allows you to display information about your customers when it's available in Shopify.


Step 1

Go into your Settings and select API & Integrations. Scroll down the list, and click on Shopify.

Step 2 

Turn the toggle on to enable Shopify.

Step 3

Retrieve your Store Domain, API key, and API password by logging in to the Shopify website. You may have multiple stores as well.

Step 4

The Store Domain can be found in your store's admin URL that comes before .myshopify.com

Step 5

Now you need to generate an API key and API password. To do that, go to Apps, and then click Manage private apps.  

Step 6

Select Create a new private app.

Step 7

Give your app a name. We suggest something like Front for future reference. Then click Save.

Step 8

Copy and paste the API key and API password into Front.

Step 9

If you need to connect multiple Shopify stores with Front, use the + sign to add a store. Repeat steps 4-8 to generate API keys and passwords for all your Shopify stores and enter them in Front.

Step 10

Click Save to finish enabling the Shopify integration.

Step 11

You can now display information about your customers and their orders directly in Front. Open the right pane by clicking on the arrow located on the top right corner of your Front interface.

You will be able to see the information available in Shopify and tied to the current message in Front. The links will take you to the respective pages in the Shopify interface.

You can also switch to a different store in your plugin pane. 

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If at any point you need assistance, don't hesitate to email us at team@frontapp.com.