Removing "via sendgrid.net" from outgoing emails
If your outgoing emails display via sendgrid.net , it's because Front is using its own servers to send your outgoing messages (instead of doing it directly for you via IMAP).
In order to remove it, you need to authorize SendGrid to send emails on your behalf by setting up specific SendGrid SPF/DKIM entries in your DNS configuration. This will increase email deliverability and remove the via sendgrid.net that appears next to the sender email address in your sent emails. We strongly recommend you do this.
Go into your Settings and select Inboxes. Scroll down the list, and click on the inbox you wish the authorize.
Select the channel.
Select the down arrow in the Improve delivery rates - SPF/DKIM setting.Step 4
Take these values and add them as a DNS record in your DNS settings.
Each provider offers a different UI to add these entries to the DNS. Feel free to ask your IT department if you're unsure about this.
Once your DNS settings are set, you can come back to Front and click Check DNS settings. This will trigger a check by SendGrid to verify that your DNS configuration is correct. Be aware that SendGrid might not see your changes before the time specified in your DNS TTL settings.
Wait a few seconds and the check result will appear (with the encountered errors if any).
Cori Morris Hi Cori,
we use network solutions. i don't see a way to add the values shown on the 1st, 2nd and 3rd DNS records into network solutions. front mentions that 2 records are TXT and 1 is MX but it doesn't indicate what is the Host / TTL and TEXT value we should input on the DNS administrator, in network solutions. can you please help?Reply