Customize your workspace with tag shortcuts

Want quick access to messages with a certain tag — like “Urgent”, “Bugs”, or “Prospects”?

Customize your individual workspace for quick access to messages with the tags you care about most. Once enabled, you'll be able to open messages with that tag in one click.

Step 1

In your individual workspace, click More.

Step 2 

Choose the private tags or team tags you want to display in your workspace. Click the eye icon to toggle them on or off.

Step 3 

Now, you'll see the tags you just selected in your workspace. Click on a tag to see the messages that tag has been applied to. 

Step 4

To change the tags you see in your workspace, click More and follow the steps above at any time.

9replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Perhaps a collapse arrow would be good for tags for individual workspaces... 

    Reply Like
  • Tim Jasper Not sure I understand. Can you clarify?

    Reply Like
  • Cori Morris ie the tags down the bottom (under teammates) are collapsable. That would be handy at the top.

    Reply Like
  • Tim Jasper Oh, we will actually be getting rid of this at some point. So, you'd want the More > section collapsable? Understood. I'll share this with the team. 

    Reply Like
  • I don't understand the purpose of this?  You can already do this in the #tags area at the bottom.

    Reply Like
  • Lisa B I gather this is to replace the folders that used to exist in individual inboxes. I understand they are going to remove tags from the bottom...

    Reply Like
  • Tim Jasper That is correct.

    Reply Like
  • Ah, ok, but I don't like that they're moving them.  I prefer them separate from my individual area.  We work as a TEAM so they make sense where they currently are.

    Reply Like
  • Lisa B Maybe an additional explanation will help a bit. These are called workspace tags, and they work a little bit like individual folders to keep your inbox in order. You can now pin public and private tags that apply to your workflow and quickly navigate to conversations that have those tags. It’s similar to the behavior of using a folder, but the messages still reside in their own respective inboxes. Here's more information about customizing your workspace with tag shortcuts. I hope you will find it helpful.

    Reply Like
reply to topic
Like3 Follow
  • 3 Liked by
  • 1 mth agoLast active
  • 9Replies
  • 1102Views
  • 3 Following

Welcome to the Front community!

Whether you're already a Front customer or interested in becoming one, this is your place to come together and discuss the software, register for webinars, and get support from our help center.

If at any point you need assistance, don't hesitate to email us at team@frontapp.com.