Organize with tags

Tags are a great way to keep messages organized or signal a teammate to take action 🏷

Front has two kinds of tags: private and public. Private tags are only visible to you, and public tags are shared with your team so anyone can use them.

How to create a tag

Click the +Tag button at the top of any message, and you’ll have the option to pick a tag to use or create a new one. Be sure to specify whether it’s private or shared with your team.

💡Tip: If you pick a color or emoji for the tag, you'll be able to see the tag in your conversation list at a glance. Otherwise, you'll only see it when you open the message.Using tags

Click the +Tag button to label your message — you can use rules to tag messages automatically or trigger other actions, or you can run analytics reports to see how frequently certain tags are being used.


Managing tags

You can edit or delete tags in your Settings under My tags (for private tags) or Tags (for public tags). You can also pick whether public tags are available for all team inboxes or only specific ones.

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