How to use Front's search feature

Search is quick and easy in Front — we'll get you started by suggesting search modifiers to help you narrow your results.

Search terms and results

Search results match your exact search terms to help you find what you're looking for quickly. Searching for a word like Pete will only show results containing Pete — not Peter or Peters.

If you're searching for an exact phrase use quotation marks around your search phrase to do an exact match, like "Weekly Team Update".

Front also supports searches by prefix. If you're looking for an email from Mathilde Collin, you can type math* or coll* without quotations.

Choose where you search

By default, Front will search in your selected folder. For example, if viewing messages in your Support folder, when you search results will be limited to your Support folder.

To search all your messages, flip the toggle below the search bar to "All Folders".

Search Modifiers

Using modifiers in your Front searches will help you narrow your search to specific team members, inboxes, recipients, and so on. Type + or click on the down arrow to expand the search box for a quick list to choose from.

Inbox name, Inbox type

  • inbox:inbox name - search conversations in a specific inbox
  • type:inbox type - refines your search to conversations of a specific type (email, tweets, SMS)

Subject, Body

  • subject: - refines your search to conversations with this content only in the subject
  • body: - refines your search to conversations with this content only in the body

Conversations assigned or followed by a specific team member

  • assignee:team member - refines your search to conversations assigned to a specific team member
  • author:team member - searches for messages sent by one of your teammates
  • follower:team member - refines your search to conversations followed by a specific team member

Conversations with a reminder, comment or attachment

  • has:reminder - refines your search to conversations that have been snoozed or where a reminder has been set up
  • in:comment - searches for conversations where comments have been made
  • has:attachment - refines your search to conversations that have an attachment

Conversations with a specific recipient

  • from:contact - refines your search to conversations sent by a specific contact
  • to:contact - searches for conversations sent to a specific contact
  • cc:contact - refines your search to conversations with a specific contact in the cc field
  • bcc:contact - searches for conversations with a specific contact in the bcc field
  • recipient:contact - refines your search to conversations with a specific contact either in the from field, to field, cc field or bcc field

Conversations archived, deleted, tagged, assigned, unassigned etc.

  • is:archived - refines your search to conversations archived
  • is:deleted - searches for deleted conversations
  • is:open - refines your search to conversations either assigned or unassigned
  • is:assigned - searches for assigned conversations
  • is:unassigned - refines your search to unassigned conversations
  • is:following - searches for conversations that you follow
  • is:unreplied - searches for conversations that haven't been replied to yet
  • tag:tag name - refines your search to conversations tagged with a specific tag

Dates, Times

  • before:today, YYYY, YYYY-MM-DD
  • during:date (ex: during:2016-08 or before:2016-08-31 after:2016-08-01) - searches conversations received or sent during a specific time range
  • after:date - limits your search to conversations received or sent after a specific date

To enter specific dates, use the following formats: YYYY-MM-DD

Using multiple modifiers

You can combine modifiers to search for something in a few different places. Let's say you're looking for a conversation, from contact A, that has been archived. You could search "from:contact A is:archived".

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  • Can we default the toggle to "ALL FOLDERS" - we find that's the one we want to use most frequently.

    Reply Like 1
  • Jon Cattivera Currently that's not possible, but I'll share your request with our product team.

    Reply Like
  • Cori Morris Is there a limitation to search in regards to age of emails? I have some emails in my frontapp inbox from a year ago however frontapp search doesn't find them. 

    Reply Like
  • Tim, there is no limitation to how far back Front search will go. All your emails are indexed once they are in your account. Have you tried using some of the advanced parameters to drill down your results list? 

    Reply Like
  • I agree with  Jon Cattivera  . Searching everything is for sure the most frequently used option. I've seen people of my team complaining that they couldn't find some email, but it was because they didn't select the all folders option.

    Reply Like 1
  • Andersen Yu all sorted. I signed up using an old trial. I deleted and re-added my mailbox. Working fine now!

    Reply Like 1
  • Anyway to make a "negative" search? 
    Lets say I'm searching a phrase and getting to many results... and want to remove all the results containing a specific word?

    Maybe like this: 
    things with wheels not:cars

    Reply Like 2
  • Kristian Qvistgaard Currently that's not possible, but I will share this request with our product team for future iterations of our search feature.

    Reply Like 3
  • Cori Morris sounds perfekt...

    Reply Like 1
  • Hi Front Team,

    I am using Front with three other sales people in an office setting. It is incredibly useful to use the search feature (e.g., "interest flat screen" to find previous conversations about our televisions with technical details); however, there is no real way to quickly find information within a message. The Word or Explorer equivalent would be Cntrl + F, i.e. the "find function." 

    Am I right that this does not yet exist?

    Thanks for your help!

    -Cullin

    Reply Like 1
  • Cullin Flynn We very much would love this same function. I don't believe there's a way now but I also could be missing something. We have very long threads, and digging through them all is cumbersome.

    Reply Like
  • Jon Cattivera Cullin Flynn Hi there!

    This is on our roadmap, however, if you use our web app, you can use the find function.

    Reply Like
  • Cori Morris Thank you for the consideration. 

    Reply Like
  • Cullin Flynn Jon Cattivera Good news! The cmd + f function is now live!

    Reply Like 1
  • That's great! However, it looks like it just finds one visible in the thread, and not what is in the collapsed emails (which I believe is just a default Front functionality and not something you can control preference-wise?) and you have to expand each message in the thread, then cmd+f again to find it. Is this accurate?

    (Ideally, it'd auto-expand any collapsed threads that have that search term in them....)

    Let me know, and regardless, thanks for making progress on it!

    Reply Like 1
  • Jon Cattivera Currently, that is by design. The reason is because if it's a 50 message thread, having it expand all messages and search would cause delays in the app. We will be working on an expand all messages in a thread feature in the future.

    Reply Like 1
  • That makes sense—in that case, maybe if it had some other kind of indicator, or just opened the messages in the thread with the keyword, that'd be helpful. Regardless, great news that there's a bit better way and more progress in that direction.

    Reply Like 1
  • Cori Morris Is the expand all messages in a thread feature something coming along very far in the future? A little warning dialog mentioning that expanding all messages will cause delays in the app is all you need for now to set the right expectation for a user.

    If you are optimizing said feature in the future I would understand but there should be no reason to not have this available at the moment. I'm here working with 100+ message threads and the fact that every single time I have to open all messages to find what I'm looking for along with the slow load time of scrolling within the messages in the thread. It's a bit of a nightmare for me here!

    Reply Like
  • Hi Victor Garcia 

    This feature is in our backlog currently, as the team is working on some major improvements to the app, which I'm sure you'll enjoy. We will post an update here once we have news!

    Reply Like
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