How to set up a Facebook inbox in Front

Front's Facebook inbox feature supports Facebook Pages, which are different from personal timelines. Once you create your Facebook Page inbox, you will be able to manage incoming messages directly from Front.

Note: Due to a limitation on the Facebook API, replies are limited to 640 characters.

If you don't have a Facebook Page yet, but want to create one, follow these instructions.

Step 1

Go into your Settings, select Inboxes, and Add a team inbox.

Step 2

Select Facebook.

Step 3

Connect to Facebook.

Step 4

Choose the page you want to manage in Front.

Step 5

Select who on your team has access to this inbox, and click Create inbox

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  • How to re-authenticate Facebook once it's logged out ? I can't seem to find a way without removing all the current conversation.

    How can I do it ?

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  • Hello Please email us so we can look in to your account.

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  • Is is possible to add multiple Facebook Pages into the Inboxes?

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  • Jay Yes!

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