Custom contact fields

Front allows you to add more details to your contacts, such as job title or NPS score. Custom fields must be created manually, and can be updated via our API

Step 1

Go into your Settings and select Contacts.

Step 2

Click Add a custom field.

Step 3

Enter a Name and Description for your custom field. Then select a data type. Here are a few examples of supported field types:

  • String: a company name, job title, or LinkedIn profile url
  • Number: an NPS score, user id, or zip code
  • Boolean: “yes or no” filters for “Reference” or “Churn Risk”
  • Datetime: a date and time for “Deal Closed” or “Renewal”

Step 4

Click Create.

Step 5

Now, go into your Contact Manager, and add a column to view your new custom field.

Step 6

Click Edit on your contact in the third pane, and add an entry for your new custom field. Step 7

Enter the information, and click Save. You will see your new entry in the appropriate column.

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
login to reply
Like Follow
  • 3 mths agoLast active
  • 589Views
  • 1 Following

Welcome to the Front community!

Whether you're already a Front customer or interested in becoming one, this is your place to come together and discuss the software, register for webinars, and get support from our help center.

If at any point you need assistance, don't hesitate to email us at team@frontapp.com.