Set up your team inbox

Once you've mapped out how your team inboxes will be structured, you're ready to add your first account! 

Set up instructions

1. Open Settings, scroll down to Company or Team, choose Inboxes, then Add a Team Inbox.

2. Select the type of account you want to connect — Gmail, Office 365, Twitter, Twilio SMS, etc.

3. Authenticate using your account credentials. For email inboxes other than Gmail, you’ll need to follow these instructions to set up a redirection. Otherwise, you’re all set!

4. Grant access to the teammates who’ll work on those accounts.

5. Click Create!