Frontapp is a toy
This app is not providing the right way to access FB user. When we are trying to do that, it is duplicating customers which is frustrating. Support is also not good, they are always delaying to answer which is very time consuming and frustating again.
I'm sorry you feel this way. I pulled up our latest conversation and it appears we never received a reply from you after we asked what we can help you with. Your account manager is giving your team a call now. Please let me know what else you need assistance with. Always happy to help.